FAQ

Product Information

Which fabric does Indian Selections use for products?

We use several different fabrics to make our products. The fabric info is clearly mentioned on the product page. Some examples of the fabric that we use are Velvet, Tissue, Sari, Silk, Blackout etc.

How do I care for my product?

Most of our products can be machine washed with a few exceptions. The care instructions are clearly mentioned on our product listing.

Where is my order made?

We have a workshop in India where your products will be made. We only start making the product after the order is placed.

Can I customize my item?

Yes, absolutely. If you don't see a style or size you are interested in, please reach out to us.

Do you offer a measurement guide?

You can find our curtain measuring guide here

What are your product sizing details?

Our products are sold in various sizes from the most common sizes to the hard to find sizes. If you don't see a size you want, we can customize and make that for you.

Ordering & Payment Methods

Do you offer free shipping?

Yes, we offer free shipping to US, UK, Australia and Canada

Is payment on your website secure?

Yes, we accept payments through a secure layer. We offer additional options like Amazon Pay, PayPal and Apple Pay.

What forms of payment do you accept?

We accept all major credit cards… Visa, Mastercard, Amex and Discover. Furthermore, we accept payments through Amazon Pay, PayPal and Apple Pay as Well.

How do I cancel my order?

You can email by clicking here

How do I change my order?

You can email by clicking here

Shipping

What method do you use for shipping?

We use DHL, Fedex & UPS for our shipments.

Do you offer free shipping to all other countries?

We offer free shipping to the US, UK, Australia and Canada. Except for these countries, if you reside in any other one, we offer free shipping on orders over $75.

When will I receive my order?

It takes us about 2 business days to process your order and the transit time is around 3-4 days.

What should I do if my order hasn’t arrived yet?

Please reach out to us by clicking here

Returns

Can I return the order if I don't like it or if it doesn’t fit?

Yes, you can return the order within 30 days.

How can I get my refund

Refunds will be issued to the original method of payment.

Is there a shipping charge for returning an order?

The customer is responsible for the return shipping costs. We will reimburse the return shipping costs upon receipt of the return.

What if my items are damaged or defective?

Please reach out to us by clicking here

Shipping & Returns